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Les Mariannes Wellness Sanctuary puts rejuvenation at the core


Dr Siddick Maudarbocus, Clinical Director and Founder of Les Mariannes Wellness Sanctuary Mauritius

Overview of the resort?

Les Mariannes Wellness Sanctuary in Mauritius was built in 2011 with the clear objective to offer guests a getaway to relax, recharge and rejuvenate. The property commenced operations in 2012 and also underwent an extensive overhaul, upgrade and extension. There was an extension to the spa block, an outside swimming pool was added as well as commencement of a major landscaping project. The property offers 25 rooms ranging from standard, deluxe to prestige and wellness suites. There are also 11 treatment rooms, a gym, spa zone with hydrotherapy suite and relaxation rooms.

The USP of the property?

One of the main highlights of Les Mariannes Wellness Sanctuary is our amazing location which is nestled in the heart of natural scenery and vegetation. We offer some unique treatment packages that is a good blend of Eastern and Western therapies. In addition, we also grow our own fruits and vegetables. An example is our restaurant Moringa, which uses a lot of the world famous Moringa plant in its dishes. There is also plentiful plantations of ginger and pineapple plantations which dominate the scenery. Hence, the three key ingredients which are the foundation in our spa treatments and cuisine are – Moringa, Ginger and Pineapple.

How has the property fared in terms of occupancies, guest segmentation and target marketing?

In terms of occupancies and guest arrivals, we have consistently had an average of 70% occupancy throughout the year. We are proud to say that most of our guests are long-stays with an average of seven to 10 days. Our guests mostly hail from the Middle East (highest numbers) followed by Europeans (German and French) markets.  In terms of the Middle East market, nearly 50% of our guests come from the MENA region. This growth has been given a boost with the two daily Emirates flights.

How does the property cater to Muslim tourists?

We need to understand that Mauritius has a 20% Muslim population so it is a very Islam friendly destination. In addition, at the property all food is Halal along with facilities such as prayer rooms are available. We also bring our guests to attend Jummah prayer, if requested-free of charge. We respect the concept of privacy and Pardah in Islam, so we have separate times of treatment for males and females. All ladies massage and therapies are carried out by female therapists and doctors.

Why is Les Mariannes Wellness Sanctuary an adult-only resort?

We wish to keep the tranquillity cachet of this little jewel encrusted in the heart of nature. With this in mind, we prefer not to take children under 16 years.

What are the kind of treatments offered at the property?

Our packages range from two night three days to seven, 10 days or even longer depending on the duration of the treatment. The treatments range from stress management, detox, weight loss, pain retreats, Ayurveda packages and much more. We go beyond spas and Medi-spas with a clear focus on the rejuvenation of the total mind-body-spirit experience. This also has a strong Muslim touch. As the founder, I have put in 35 years of medical experience in different parts of the world into developing the Les Mariannes Wellness concept. So in a nutshell, it is using the best from various fields of natural healing, coated with a strong scientific reasoning, that make our treatments stand-out from our competitors.

What marketing strategies are being adopted to promote the property?

We promote our property very aggressively through our website and the use social media platforms. We also regularly attend major travel fairs like ATM in Dubai.

What are your expansion plans for the property?

We have received many expression of interests from overseas groups, who wish to partner with us to set up similar facilities overseas. Right now everything is in an evaluation stage.