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Etihad Airways introduces new baggage policy

Launches special fares to Dublin

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Etihad Airways has introduced a new baggage policy tailored to varying customer requirements in the international markets it serves.

The changes allow for a simpler baggage structure as allowance for all markets, excluding the US and Canada, is now based on total weight rather than number of bags checked in. With the switch to a weight-based baggage policy, the majority of markets will be entitled to 23kg of checked baggage on Economy Deal fares, 30kg on Economy Saver and Classic fares, and 35kg on Economy Flex fares. Customers in all Business Class fare categories are entitled to 40kg, and First Class customers enjoy a 50kg allowance. Guests in The Residence onboard Etihad Airways’ flagship Airbus A380 fleet are provided with an allowance of four bags at 32kg each. Exceptions apply to select markets.

Etihad Airways Executive Vice President Commercial, Mohammad Al Bulooki, said: “In line with global best practice and market trends, we have switched to a policy based on weight rather than number of bags. This simplifies our allowance system, provides greater convenience and customer benefit while enhancing the travel experience.”

The airline’s Guest Silver, Gold and Platinum members will continue to receive a complimentary excess baggage allowance of 32kg on US and Canada routes, and 20kg for Platinum members, 15kg for Gold members and 10kg for Silver members on all other routes.

Subsequently, the airline has introduced special fares for its Abu Dhabi – Dublin flights to celebrate the lifting of visa requirements for UAE nationals travelling to Ireland. The special fares start from AED 2,885 in Economy Class and AED 15,215 in Business Class (including applicable taxes and surcharges).