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Air Algérie migrates to Amadeus Altéa Suite

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In a move to enhance its customer offering across Algeria and beyond, Air Algérie has now migrated its reservation, inventory, ticketing, revenue management, loyalty, payment, departure control and digital capabilities to the Amadeus Passenger Service System. This change is part of a landmark 10-year transformation program, initiated by Air Algérie in 2017, to upgrade most of its operational and travel management systems in partnership with Amadeus.

Now serving nearly six and a half million passengers annually, the move to the Amadeus Altéa Suite will provide Air Algérie with an integrated solution for managing its mission-critical platforms while protecting the airline’s key business functions as it continues to expand.

This will also support Air Algérie in getting access to new markets and travel partners, delivering integrated, yet flexible solutions, ensuring choice, simplicity and better travel experience for passengers throughout their journey. The use of the Amadeus platform will also enable the airline and travel agencies to reach more customers and take control of their payment processes.

Maher Koubaa, Vice President, Airlines Middle East, Turkey and Africa at Amadeus IT Group, added: “Airline passenger service systems are mission-critical for any carrier, enabling airlines to grow and optimize their revenues with speed and efficiency. They are also highly-complex systems that require a great deal of technical expertise in today’s digital world. Over 200 airlines around the globe are already using the Amadeus Passenger Service Systems and we look forward to cooperating with Air Algérie to develop its competitive edge and achieve its expansion plans.”

This partnership comes at a time when airlines are seeking to optimize their business processes through more intelligent management systems. With the latest migration, impacting customers in Algeria, North, Central and East Africa, Asia, America and Southern Europe, Air Algérie has made clear its intent to modernize its management tools and information systems to improve the customer experience.