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Travelport partners with ACI Worldwide

Travelport announced it has partnered with ACI Worldwide to offer an intelligent fraud control and settlement solution for its airline customers called Travelport Authorize Plus.

The airline industry is a target for cyber criminals globally. According to the International Air Transport Association (IATA), the industry incurs losses of US$1 billion per year from fraudsters using stolen, compromised or fake credit card details to buy airline tickets. With the travel industry suffering from high levels of fraud, the impact on the bottom line can be severe.

Travelport Authorize Plus enhances Travelport’s existing Card Payment Gateway by integrating with ACI’s award-winning ReD Shield platform. Part of the UP Payments Risk Management solution, ReD Shield delivers real-time, cloud-based multi-tiered fraud prevention for eCommerce merchants of the UP Payments Risk Management solution. Through the integration, Travelport can provide its airline customers with the ability to seamlessly track ticketing purchase processes right through to the completion of a journey. Additional features include the dynamic fraud screening of card payments used to purchase air tickets via Travelport-connected agents, the ability to flag and prevent ticket issuance, and detailed online management reports of all transactions and status.

Lufthansa recognised by IATA

The International Air Transport Association (IATA) has recognised Lufthansa’s efforts in pioneering in the field of digital services and especially for the mobile self-service solutions.

With the ‘Fast Travel Program”, IATA pursues the goal of making passengers’ journeys easier and waiting times reduced. The program includes check-in, baggage check-in, document check, flight transfers, self-boarding and baggage claim. The award recognises airlines that offer at least 80% of mobile self-services to their customers in these areas.

Lufthansa has pioneered in the field of digital services for its passengers in the likes of the mobile boarding pass, home-printed bag tag (a baggage tag that can be printed at home), the ‘smart tag’ (an electronic baggage tag) or the real-time notification of flight-related changes.

Passengers can perform 96% of services before and during a flight themselves at Lufthansa, thereby saving time.